Our Pricing
Product & Services Queries
$ 3.5 /Per Hour
- 24x7 Availability
- Single Website
- Custom Trained Agents
- Pre Sales
- Post Sales
- Product Support L1
- Customer Retention Chats
- Canned Response Management
- Ticket & Escalations
Technical Support
$ 10 /per hour
Features
- 24x7 Availability
- Multiple Websites(Upto 3)
- Custom Trained Agents
- T1 & T2 Assistance
- Saas&PaaS Support
- Remote Access Tools
- Skype/Zoom Calls
- Ticket Management
- Reporting
Accounts & Documentation
$ 8 /per hour
Features
- 24x7 Availability
- Multiple Websites (Upto 2)
- Custom Trained Agents
- Onboarding
- KYC & SLA Management
- User Management
- Data Management
- Ticket Management
- Reporting
Billing & Refunds
$ 6.5 /per hour
Features
- 24x7 Availability
- Single Website
- Custom Trained Agents
- Payment & Chargebacks
- Renewals
- Cancellation and Refunds
- Credit and Adjustment
- Ticket Management
- Reporting
Forex Broker Sales Outsourcing
$ 9 /per hour
Features
- Lead Generation using online tools
- Lead Bank - Database sharing
- Call Centre Support
- Online Sales Meeting
- Product Demo Meeting via Zoom/Skype
- P2P & B2C Cold Calls Calls
- P2P & B2C Emails
- P2P & B2C Skype/ Whatsapp
- Documentation
- First Deposit Onboarding
CRM & BackOffice
$ 900 /per hour
Features
- Account Creation
- New Client Onboarding
- KYC Management
- Spam Management
- Verification & Compliance Management
- Accounts Management
- Fundings& Withdrawals Management
- Reportings
- IB Management & Mapping
- AML Management & Reports
Server Management - MT4/ M5
$ 1200 /per hour
Features
- Week/ Monthly Backups
- Windows Server Management
- Administrator Configurations
- MT4/MT5 API Management
- Plugins & Tools Management
- Logs & Reports Analysis
- Daily/ Weekly Server Reports
- Trades & Price Feeds Monitoring
- Platform Monitoring
- Order Managements
Customer Support Hybrid Package
$ 6.5 /per hour
Features
- Live Chat support for all Product Queries
- Canned Response Management
- Ticket & Escalations and Ticket Management
- T1 & T2 Assistance
- Saas&PaaS Support
- Technical Issues Support L1
- Remote Access Tools (Skype/Zoom Calls)
- Documentation Queries1
- Billing & Refunds Queries
- Ticket Creation and Escalations
Product & Services Queries
$ 3.5 /per hour
Features
- 24x7 Availability
- Single Website
- Custom Trained Agents
- Pre Sales
- Post Sales
- Product Support L1
- Customer Retention Chats
- Canned Response Management
- Ticket & Escalations