Outsourcing Pricing

Our Pricing

Product & Services Queries
$ 3.5 /Per Hour
  • 24x7 Availability
  • Single Website
  • Custom Trained Agents
  • Pre Sales
  • Post Sales
  • Product Support L1
  • Customer Retention Chats
  • Canned Response Management
  • Ticket & Escalations

Technical Support

$ 10 /per hour

Features

  • 24x7 Availability
  • Multiple Websites(Upto 3)
  • Custom Trained Agents
  • T1 & T2 Assistance
  • Saas&PaaS Support
  • Remote Access Tools
  • Skype/Zoom Calls
  • Ticket Management
  • Reporting

Accounts & Documentation

$ 8 /per hour

Features

  • 24x7 Availability
  • Multiple Websites (Upto 2)
  • Custom Trained Agents
  • Onboarding
  • KYC & SLA Management
  • User Management
  • Data Management
  • Ticket Management
  • Reporting

Billing & Refunds

$ 6.5 /per hour

Features

  • 24x7 Availability
  • Single Website
  • Custom Trained Agents
  • Payment & Chargebacks
  • Renewals
  • Cancellation and Refunds
  • Credit and Adjustment
  • Ticket Management
  • Reporting

Forex Broker Sales Outsourcing

$ 9 /per hour

Features

  • Lead Generation using online tools
  • Lead Bank - Database sharing
  • Call Centre Support
  • Online Sales Meeting
  • Product Demo Meeting via Zoom/Skype
  • P2P & B2C Cold Calls Calls
  • P2P & B2C Emails
  • P2P & B2C Skype/ Whatsapp
  • Documentation
  • First Deposit Onboarding

CRM & BackOffice

$ 900 /per hour

Features

  • Account Creation
  • New Client Onboarding
  • KYC Management
  • Spam Management
  • Verification & Compliance Management
  • Accounts Management
  • Fundings& Withdrawals Management
  • Reportings
  • IB Management & Mapping
  • AML Management & Reports

Server Management - MT4/ M5

$ 1200 /per hour

Features

  • Week/ Monthly Backups
  • Windows Server Management
  • Administrator Configurations
  • MT4/MT5 API Management
  • Plugins & Tools Management
  • Logs & Reports Analysis
  • Daily/ Weekly Server Reports
  • Trades & Price Feeds Monitoring
  • Platform Monitoring
  • Order Managements

Customer Support Hybrid Package

$ 6.5 /per hour

Features

  • Live Chat support for all Product Queries
  • Canned Response Management
  • Ticket & Escalations and Ticket Management
  • T1 & T2 Assistance
  • Saas&PaaS Support
  • Technical Issues Support L1
  • Remote Access Tools (Skype/Zoom Calls)
  • Documentation Queries1
  • Billing & Refunds Queries
  • Ticket Creation and Escalations

Product & Services Queries

$ 3.5 /per hour

Features

  • 24x7 Availability
  • Single Website
  • Custom Trained Agents
  • Pre Sales
  • Post Sales
  • Product Support L1
  • Customer Retention Chats
  • Canned Response Management
  • Ticket & Escalations