Technical Support

About Technical Support

Technical Support is a Pillar of Technology Business-
We Make You Stand Still & Strong!

Not all support providers will be having the specific department for the Technical Support. With an isolated Technical Support Department of Finovace you will have the great and unique experience in troubleshooting your technical problems of Business ops.

Tech Support Outsourcing
Outsoucing Technical Support Provider
Cloud IT  Support Solutions

What is the need of IT Support?

Businesses that use technology, regardless of their sector and dimensions always require reliable, efficient and high-tech support solutions. If you have the tough competition it’s highly beneficial to have technical support, which will keep you stay ahead in the market.

Our Checklist for
Technical Support

Ongoing Internal Training Programs

Proactive Management

Prompt and Perfect response

Instant respond to concerns.

Data Security

Experienced and Knowledgeable personnel

Our niche skill set provides you with the following
Tech-Support Outsourcing Services

IT Support & Service Management

IT Support & Service Management

With a hassle-free It Support and Management services small and business can completely rely us on for all their technical support.

IT Consultancy Support

IT Consultancy Support

We analyze your business and then put forth the definite solutions for all your major technical problems.

Cloud IT Solutions Support

Cloud IT Solutions Support

If you are planning for the Cloud It Solutions Support then Finovace Team of technical Support will suit best for your Private / Public cloud tech-support.

Network & Cyber Security Support

Network & Cyber Security Support

Our highly qualified personnel of Network and Cyber Security Support team will provide you all the related support solutions.

IT Project Work and Audits Support

IT Project Work and Audits Support

Finovace as technical support service providers makes you sit and relax if you need support on audit and It Project relevant works.

Installation and Configuration Support

Installation and Configuration Support

Invitations for Installation and Configuration Support for technology are greatly welcomed by our technical support team.

Common challenges that Forex Broker face in technical Support services

If you are running a Forex Brokerage Industry and fails to resolve the technical issues of trading platforms which is very common, you may not lead the Forex Market. For your betterment Finovace have the technical team set-up for 24x7.

  • Communication gap in collecting technical issues with traders and escalation

  • Responses to technical questions from traders are inappropriate.

  • Unmanaged Server Plug-in

  • Improper demonstration of trading platforms to end users

  • Indefinite Troubleshooting of Technical issues in Trading

Technical Support Outsoucing Services
Forex Help Desk Service

Our Solutions

Finovace solutions comprises of extraordinary technology for Forex Brokerage Solutions.

  • Forex Help Desk Service: Dedicated technical support team on our span Forex Help Desk is set to support your traders with right and genuine response rather than automatic reply.

  • Demonstration of ForexTrading Software: Our representatives have good hands on experience on Forex Trading, they can help your customers by giving a excellent demonstration of your Forex Brokerage.

  • Trading Server Management: We provide you full support on all the trading server management issues, we help you resolve it and fix in very less time.

  • Downtime updates: When trading server is facing outage , our support will immediately give you alerts about the downtime.

  • Transaction Issues: Dedicated Mangers of Finovace provides chat support / Email Support / Phone Support traders if traders are facing any transactional issues.

Finovace as Fantasy gaming Technical Support Service provider.

Overloaded gaming servers can experience technical difficulties as a result of users across the world overloading them.
A best technical support service provider can help you avoid this issue.

Why Finovace?

A cost effective solution : It is actually possible for businesses to save a lot of money when they outsource gaming support systems. We can provide you with the best service in cost-savvy manner.

24x7 Technical Support : We are familiar with all the continental time zones, so our team can provide you round-the-clock support.

Correct response in a timely manner: In addition to responding on time, our mission is to resolve technical problems correctly.

Support for all Fantasy Gaming Platforms: It does not matter which game you play, our team will resolve all your technical flaws up front.

Consult An Expert

Finovace team of professionals are ready to answer your questions,
guide you to the right solution or help you with your network design.

Finovace Group, launched in 2018 offers one stop services for all Fintech, BPM, KPO and Outsourcing Services. With the skilled team and right KPI & SPO, we offer one of the best services and support for the businesses to grow with us.

128 City Road, London, United Kingdom, EC1V 2NX

+91 20 4864 0596| + 44 20 38076291

Disclaimer  :  "Finovace" is an independent Technology and Service Provider which ONLY offers services to Fintech Companies & Brokers Worldwide. FINOVACE or its affiliated companies working for the Brand does not offer Monetary Services and neither hold or accept any part of the public payments. Finovace neither is a broker nor a liquidity provider.

Therefore, all regulatory, legal and compliance issues and activity responsibility concerning the Finovace’s Client (Broker/ Bank/ Fintech or any Entity Involved) is entirely under their responsibility. Finovace Does not represent Investments, Trading, Gambling, Speculation or any Money Involved Businesses.

Finovace holds ISO 9001 : 2015 for Quality Management System and ISO 27001 : 2013 for Information Security Management System.

Each firm of Finovace network is legally separate and independent entities affiliated with/ represents or resells the products and services for Finovace.

All the brand names, company names, logos or any Intellectual Property belongs to their Respective Owners Only. The use of a company's brand logo does not represent an endorsement of Finovace by the company, or an endorsement of the company by Finovace, nor does it necessarily imply the existence of any contractual relationship. All individuals/ institutions seeking to sign up for a Service or Products are subject to verification and vetting process, which includes a “Know Your Customer” (KYC) documentation to be furnished by the beneficiary/ approaching client.

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